Klingele Paper & Packaging Group is one of the leading independent manufacturers of paper and corrugated packaging solutions, with facilities in Europe, Central America, and Africa.
Founded in 1920, the company generates an annual turnover of €860 million, employs 2,500 people, and represents 5% of corrugated cardboard production in Germany. In 2020, Klingele celebrated its centenary, reaffirming its commitment to innovation, sustainability, and teamwork.
For the past two years, Klingele has been using the in-person biometric signature, a solution from Validated ID, now part of Signaturit Group, on tablets for its daily operations in Germany, Spain, and Cuba.
The challenge
The Klingele plant in Santa Cruz de Tenerife produces packaging for agriculture, fishing, and local industries, while also exporting to Mauritania.
The company needed to digitize its processes to accelerate document signing, reduce administrative costs, ensure compliance, and guarantee traceability.
At the same time, it required a flexible and sustainable solution, capable of adapting to different staff schedules while reducing paper dependency.
“We needed to adapt the company to a digital process and bring agility to signing processes, regardless of staff availability.” — Gladys Ortega Pérez, Head of Administration, Klingele-Canarias
The solution
With the support of its technology partner and Signaturit Group partner, Inerza, a specialist in IT solutions for the logistics sector, Klingele integrated the in-person biometric signature, a solution from Validated ID, now part of Signaturit Group, into its document workflows.
The implementation was quick and straightforward: policies and signer roles were aligned across departments, enabling smooth document management and secure agreement signing within weeks.
“The process was simple: we only had to agree on policies and signer roles to start working smoothly and improve processes.” — Gladys Ortega, Klingele-Canarias
The results
The solution drastically reduced paper usage, increased efficiency, and allowed employees to focus on higher-value tasks.
Key benefits:
- Cost reduction: minimized risk of document loss and lower storage costs.
- Efficiency: fully digital signing flows integrated with any system.
- Productivity: less time on paperwork, more on closing deals and deliveries.
- Security & compliance: documents automatically stored and tamper-proof.
- Sustainability: reduced paper usage supports environmental responsibility.
“We have gained agility in operations and reduced the handling of documents and administrative procedures.” — Gladys Ortega, Klingele-Canarias
With Inerza’s support and the in-person biometric signature from Validated ID, now part of Signaturit Group, Klingele successfully transformed its sales and logistics operations.
The result: greater efficiency, lower costs, and more sustainable processes, strengthening the Group’s competitiveness and reinforcing its commitment to innovation and customer service.
Are you a technology partner?
Like Inerza, you can expand your value proposition by offering your clients the in-person biometric signature from Validated ID, now part of Signaturit Group.
“Attention to detail is vital when creating a positive customer image. Having Validated ID and its in-person biometric signature service as a partner is a competitive advantage in the logistics sector. Their solutions allow us to meet the needs of customers seeking fast and simple document signing.” — Ruperto Santana, CEO, Inerza
