Managing over 100 employees during peak season without an HR team is no easy task. At GPRO Valparaíso Palace & Spa — a five-star hotel in Palma de Mallorca — all HR operations, from contracts and renewals to internal communications, were handled by a single person.
With each surge in activity, the need for greater agility and control became increasingly urgent.
The Challenge: agility and control during peak season
For years, the hotel team managed all document-related processes manually. Printing, signing in person, scanning, and archiving created a significant administrative burden, made tracking difficult, and slowed down staff onboarding—precisely when speed was most needed.
Beyond digitalizing these processes, the goal was clear: to centralize all employee information, streamline internal communication, and reduce paper usage.
“We wanted to improve agility and traceability in document workflows, especially during peak season when hiring increases. We were also looking for a solution that would centralize employee information and simplify internal communication.”
GPRO Valparaíso Palace & Spa
The Solution: an All-in-One platform tailored to their operational reality

GPRO Valparaíso needed more than just an HR tool—they were looking for an agile, centralized, and easy-to-manage solution that could adapt to the realities of a hotel with high staff turnover and limited HR resources.
niikiis’ platform delivered exactly that: an all-in-one solution to digitalize staff management, automate administrative tasks, and centralize employee information. With Signaturit Group’s electronic signature natively integrated, the hotel team can generate, send, sign, and store documents all within a single platform—no manual steps or external tools required.
From contracts and renewals to addendums, terminations, or occupational risk prevention documents, everything is now managed digitally, with full traceability and accessible from any device.
“Before, we had to find each employee in person to get documents signed. Now we send them through niikiis, they receive and sign with Signaturit from anywhere. Everything is much faster.”
Laia Riera, Coordinator, GPRO Valparaíso Palace & Spa

Results: agility, less paper, and a better experience
Since implementing niikiis with Signaturit Group’s eSignature solution, GPRO Valparaíso has streamlined its staff management processes, reducing turnaround times while gaining agility and control.

The team has also succeeded in centralizing the tracking of signed and pending documents, ensuring easier regulatory compliance, and providing employees with a more efficient and modern experience.
niikiis + Signaturit Group: an integration with real impact
For niikiis, digitalizing people management goes beyond technology — it’s about simplifying the daily work of those leading teams in dynamic environments, with lean structures or high staff turnover. That’s why integrating Signaturit Group’s electronic signature into their platform was a natural step: adding efficiency without adding complexity.
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