In many dealerships, sales file management is still complex, fragmented, and highly manual. Processes such as collecting documentation, filling out forms, or signing contracts still rely on paper and in-person interactions, slowing down operations and creating risks.
Diggics has developed DiggiCar, a solution specifically designed to fully digitalize this workflow. With a 100% web-based platform and integrated technologies such as Signaturit Group’s eSignature, dealerships can centralize their operations, reduce errors, and deliver a modern, agile customer experience.
The Challenge
Document management in dealerships often involves manual, in-person, and poorly standardized processes. Sales files, contracts, GDPR consents, or SEPA mandates are often processed on paper, leading to multiple inefficiencies:
In addition, many dealerships face barriers to modernizing these processes, whether due to a lack of technical resources, limited awareness of available tools, or concerns about the legal validity of digital signatures.
“Many dealerships know they need to digitalize, but day-to-day operations don’t give them the chance to stop and rethink their processes. With DiggiCar, our goal is precisely that: to make the journey simple and guided.” Iolanda Milán, PMO in Diggics
The Solution
“DiggiCar – Expedientes Comerciales” is a web platform designed for dealerships to centrally and seamlessly manage all vehicle sales documentation, without the need for additional tools or advanced technical knowledge.
The system is designed to adapt to the dealership’s daily operations, enabling different teams to work within a shared and structured environment. Through a guided workflow, the solution indicates the steps to follow in each file, automates repetitive tasks, and reduces the likelihood of errors.
In addition to digitalizing the process, DiggiCar includes features such as:
- Automatic file creation from the vehicle order
- Integrated eSignature, both in-person and remote
- Smart autofill for forms such as GDPR consent or SEPA mandate
- Customer document upload through a personalized URL
- Integration with agencies for vehicle registration and ownership transfers
- Automatic archiving in the corresponding file
Thanks to this approach, DiggiCar not only digitalizes the sales file but also transforms it into a more agile, traceable, and easy-to-manage process for the entire team.
How does it work in practice?
One of DiggiCar’s main advantages is its guided workflow, which supports the user from the very first step through to the complete closure of the file, reducing errors and ensuring full document compliance.
Results and Impact
Since its implementation, DiggiCar has enabled dealerships to transform sales file management, achieving significant improvements both in operations and in customer experience.
The main benefits include:
DiggiCar transforms a traditionally manual process into an efficient and secure digital experience.
Much more than a tool
Beyond digitalizing the sales file, DiggiCar stands out for its ability to adapt to each dealership’s reality and for the close support that Diggics provides throughout the entire process.
“Although no tool is perfect, our commitment is to evolve alongside our clients: to listen, adapt, and always provide the best possible solution.” Iolanda Milán, PMO in Diggics.
A partnership that creates value
The collaboration between Diggics and Signaturit Group demonstrates how integrating key technologies can enhance specialized solutions and deliver real value to the market. In this case, the advanced electronic signature has been natively integrated into DiggiCar, enabling dealerships to complete their document processes in a 100% digital, secure, and traceable way.
“The integration with Signaturit has been key to taking sales file digitalization to the next level. It has allowed us to offer our clients a faster, more secure, and more professional experience, removing operational barriers and enabling a 100% digital sales closing.”
The technical process was fast and efficient: in just 80 hours of development, Diggics integrated key features such as automated signature sending, tracking, and closing, supported by direct assistance and clear technical documentation.
This synergy is an example of how we at Signaturit Group work with our partners: listening to their needs, providing ongoing technical support, and building together solutions that truly make a difference.
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