Boston Medical Group is a global leader in men’s health, with more than 25 years of experience and presence in 9 countries. At its Mexico headquarters, the company has treated thousands of patients, always prioritizing security, privacy, and efficiency in patient care.
To optimize the patient experience and digitize document management, Boston Medical Group chose the in-person biometric signature, a solution from Validated ID, now part of Signaturit Group, implemented together with its technology partner ThinkSmart, a leading company in Mexico specializing in the digital management of document processes.
The Challenge
Boston Medical Group Mexico was looking for a solution to digitize the signing and management of medical documents, especially informed consents and patient records.
The main challenges were:
- Streamline internal processes → Reduce time spent on document signing and management.
- Protect sensitive information → Minimize the risk of data loss and ensure patient confidentiality.
- Comply with privacy regulations → Implement processes aligned with applicable regulations.
The solution
With the support of ThinkSmart, Boston Medical Group implemented the in-person biometric signature, a solution from Validated ID, now part of Signaturit Group.
This technology enables:
- Capturing advanced biometric data (pressure, tilt, speed, etc.) to provide maximum legal security.
- Seamless integration with the existing hospital management system without complex changes.
- Automatic digitization and classification of all documents related to the patient’s medical history.
“The biometric signature represents a significant step forward in our document management, allowing us to streamline processes, reduce paper usage, and improve efficiency in patient care.”
Enrique Palermo, CTO, Boston Medical Group Mexico
Results and benefits
The implementation of the in-person biometric signature has transformed document management and patient care:
- +9,000 documents signed digitally.
- Reduced fraud and identity theft risks in payment processes.
- Saved physical storage space.
- Lower printing costs and energy consumption.
- Enhanced security and privacy for patient medical information.
Additionally, the solution has been extended to the administrative area for payment acceptance by card, strengthening protection against fraud attempts.
ThinkSmart is a technology partner in Mexico specializing in digital document process management. It played a key role in supporting Boston Medical Group during the implementation of the in-person biometric signature, ensuring a fast and efficient adoption of the solution.
This case highlights the synergy between Signaturit Group and its partner ecosystem, enabling us to collaborate with companies across different industries and geographies, tailoring our solutions to meet each client’s specific needs. Through this network of alliances, we drive digital transformation for organizations of all sizes and markets, providing integrable, secure, and legally binding solutions.
