Gruppiso is a real estate company with more than 20 years of experience in the sale and rental of all types of properties —apartments, commercial premises, parking spaces, and more. Since its inception, its goal has been to deliver 100% customer satisfaction while constantly expanding its service offering: from remote property viewings on a buyer’s smartphone to legal, tax, and notary advisory services, as well as support in negotiations with financial institutions.
The Challenge
Gruppiso needed to overcome several limitations of in-person contract signing for property sales and rentals:
- Mandatory travel → clients had to physically attend to sign documents, slowing down deal closings.
- Low traceability and monitoring → the traditional model made it difficult to know the exact status of each contract.
- Inefficient processes → face-to-face meetings and paper signatures made the process tedious and costly.
- Poorly adapted solutions → after testing other e-signature providers, the real estate company still could not find a solution that fully matched its internal processes.
The Solution
With the support of RICsigner, a technology partner specialized in the real estate sector, Gruppiso implemented the electronic signatures of Validated ID, now part of Signaturit Group.
The integration with RICsigner enables clients to securely and quickly sign documents either from their own mobile phone or directly at Gruppiso’s offices using certified tablets.
Key benefits:
- 99% of documentation signed digitally.
- Native integration with multiple real estate CRMs and ERPs.
- Reduced learning curve for employees.
- Fast implementation with no resistance to change.
The Director of RICsigner’s Software Division summarizes it as follows:
“Since we are already integrated with multiple ERPs, CRMs, and ECMs in the market, the implementation period and learning curve are very short, and there is no resistance to change.”
Results
Digitalization with RICsigner and Validated ID has enabled Gruppiso to streamline contracts, cut costs, and improve the experience for both clients and employees.
- 600 contracts per year signed digitally (sales, deposit agreements, insurance policies, etc.).
- Significant savings in time and costs, thanks to the elimination of travel and paper.
- Improved client and employee experience, with faster, more traceable processes.
- Increased business agility, keeping pace with the speed of today’s real estate market.
These results strengthen Gruppiso’s position as an innovative real estate company focused on customer satisfaction.
When collaboration drives innovation and efficiency.
The combination of RICsigner and Validated ID, now part of Signaturit Group, has enabled Gruppiso to transform its real estate management model —moving from slow, paper-based processes to a secure, digital, and agile approach that enhances its competitiveness.
“Above all, the integration with our work system gives us an advantage with the tools and functionalities we use. The support, development, and training team has exceptional human quality and provides solutions practically on the spot.” Pedro García, CEO of Gruppiso
