Iberdok

Smart CCM Platform for Dynamic Document Creation

IberDok, creation of documents and forms for personalized dynamic communications. The CCM (Customer Communication Management) solution leader in usability and efficiency.​ It facilitates the edition of documents and forms based on templates with the capacity to integrate and reuse static and dynamic information objects. It allows the generation of communications in the three main areas of CCM solutions: On-demand generation of communication Guided and interactive editing of a document or form. The mass generation of communications.

Main Characteristics :

• Comprehensive Web Solution: IberDok provides a complete platform for managing communications, documents, forms, and related workflows.
• Independent & User-Friendly: Requires no IT dependency, offers a short learning curve, and integrates easily with existing organizational systems.
• Efficient Communication Generation: Enables the fast, on-demand, and large-scale creation of personalized client communications.
• Modular Architecture: Comprises five coordinated components—Template Editor, Document Editor, Form Editor, Compositing Engine, and Platform Administrator each designed for autonomous use by different user profiles.
• Enhanced User Experience: Helps organizations create unified, personalized communication experiences across all channels and touchpoints.