Privacy Policy


This privacy policy is intended to regulate all aspects relating to the processing of data of different users - individuals - who browse or use the services offered by SIGNATURIT. Therefore, we will distinguish between different users to inform them about the privacy policy that is applicable:

  • If you are a visiting user, registered user, client or issuer of documentation through the use of our solutions or platform, the General Privacy Policy or general conditions on Privacy established in this document will apply.

  • If you are a user of information, not a customer, nor registered in our platform but you have received information or documents from our platform by another user, in addition to the General Privacy Policy, it shall be applied the Privacy Policy for recipient users described below.

  • If you use our platform or our solutions because your Provider has referred you to these, in addition to considering the conditions set forth herein, please make sure that said Provider has informed you of the Privacy Policy that will apply to you.

1. SIGNATURIT’S GENERAL PRIVACY POLICY

From SIGNATURIT we want to offer you a safe and reliable browsing experience and service. Therefore, we have implemented this privacy policy that complies with the security measures required by the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter, “GDPR”)

As already stated in the Legal Notice, the company that is behind this Website is the following:

Signaturit Solutions, S.L.
VAT number:: B-66024167
Corporate Address: Calle Àvila, 29 - 08005 Barcelona
Info email: info@signaturit.com
Email related to the exercise of data protection legal rights and other data concerns:
dpo@signaturit.com
Telephone: (34) 93 551 14 80

For anything you need as a User, you can contact us at the email addresses indicated above or at our corporate address.

1.1 In which sections of the Platform do we collect your personal data?

a).- Through the contact form of the Website

On the website, the user will find the option to write to the owner of this page to clarify any doubts he may have regarding the operation of the services, platform or any other. In this form you must indicate your name, surnames and email so that we can contact you, as well as the data that we may require and other data you may establish in the message that you send us.

b).-Through our Help center

The user has in the SIGNATURIT help center a series of explanatory and illustrative articles on the functioning of the tools and functionalities offered on our platform. The user may send a request to resolve any further questions.

c).- Through our Newsletter

The user can subscribe to our Newsletter if he/she so wishes, so we would collect his/her email address to proceed to send news related to the services and/or products offered by Signaturit, the news of our blog and information that is considered relevant to the user, in addition to offers, discounts and promotions that are considered of interest.

d).- Through our blog and/or downloading of whitepapers

SIGNATURIT has a blog in which articles and news about current issues are published. The user can check the blog, read the articles and have the option to comment on them. Also, in various sections of our website, such as the blog, or others, there is the possibility of downloading of whitepapers created by Signaturit. To do this, you will have to fill in a form with the required information.

In addition, the user has the possibility to subscribe to the blog, providing their email to receive all the news of it.

e).- When registering as a client

By filling out the registration form as a Client, the user will have access to a private profile within the solution or platform, which will allow you to view the history of signatures made, the documents sent and their status. When registering, the user will indicate a series of personal data, such as name and surname, telephone, company and email, which will allow identification within the platform and to manage any procedure that must be done within the platform by the owner.

f).- By selecting the free trial of the services offered

The user has the possibility to benefit from a trial version of the services offered by SIGNATURIT for 14 days. To do so, the user, by selecting this option, must provide name and surname, email, telephone number, position and company to be able, if necessary, to complete the registration process at the end of the trial period and become a client.

g).- When the user is a recipient of an email sent through our platform

The collection of your data occurs when the sender or client of the platform indicates your name and contact email address as the recipient of the information or document sent through SIGNATURIT. Before you can send your response, the receiving user will see that you are warned of the privacy policy that will be applicable to you for said data processing and the conditions of use to be taken into account.

h).-Through our corporate email

Through our emails: info@signaturit.com / dpo@signaturit.com you can write us and / or request the information you consider necessary to clarify the doubts related to our services or about the functioning of our platform or blog.

i).- Through the collection of data by a third party Main Service Provider

It is possible that a company that provides services has subcontracted services offered by SIGNATURIT for the execution of any of them. In this case, SIGNATURIT will collect your data, as data processor, for the purposes of providing the service contracted by the aforementioned company, not using them for any other purpose that infringes the obligations of said service; but can use them for the purposes established in section 1.3 of this policy.

j).- Through social networks

We can collect your data through your user profile on social networks that we use from SIGNATURIT, which are detailed in section 1.9 of this policy.

k).- Through the "Jobs" section

The user interested in working with SIGNATURIT will be able to send his candidacy to possible vacancies in the company, applying to them through the web page filling in the dedicated form and attaching his/her curriculum vitae.

We inform the candidate to the job applied, that your data will be processed by virtue of the selection process to which you have subscribed. We also inform you that these data may be stored for one (1) year, in order to be able to process them as data of job candidates to be able to inform you, where appropriate, of possible job offers that may be of interest to you.

l).- Through the collection of the user's signature

Our solution incorporates biometric technology, which allows us to capture biometric data from the signer's graph, such as the speed or acceleration with which the signature is made. Therefore, when you validate or sign a document through our solution, we are collecting your biometric data and this requires explicit consent in accordance with the provisions of GDPR. If you want more information about it, you can see the article that we published in the blog about it where we explain in more detail.

1.2. What is the purpose of collecting this data?

The purpose of the data collection in all the sections previously mentioned is to maintain a direct and personalized contact with our Users. In this manner, we will use your data to answer any questions or information that you may require, manage your requests and inform you of activities that we believe may be of interest to you.

We may also use your data for advertising and commercial prospection purposes, but also for providing you with our products updates if you are/were a client, or use/have used our free trials.

The email that you send us through the contact form and/or the email from which you write us to our corporate email and/or that you have given us at the time of registering as a user, we will use it to send you information related to the doubts or concerns that you have raised, advice, news and promotions, as appropriate.

In no case will the User receive information from third parties without having informed him and requested his consent in advance, thus ensuring compliance with the applicable legislation.

In any case, in the email you receive, if it is not of your interest what we send you, you can unsubscribe in a timely manner.

We will also collect the biometric data when performing an advanced electronic signature in order to validate that the person signing is who they say they are, adopting the necessary mechanisms to safeguard the information in accordance with the provisions of the data protection regulations.

1.3. Use of personal data

SIGNATURIT informs its Users that the personal data they provide will be processed by SIGNATURIT in accordance with the provisions of the aforementioned GDPR.

The purpose of data processing through the channels established in section 1 are the following:

  1. Attend and resolve the requests or queries required by the Users.
  2. Inform about news or activities that we can carry out from SIGNATURIT.
  3. Send information that is considered to be of interest to the User.
  4. Manage the business relationship
  5. Be able to carry out the billing and collection of the contracted services, as well as the usual management of clients
  6. Purpose of advertising and/or commercial prospecting of SIGNATURIT
  7. Validate the signature of the documents by the people involved in each transaction, where the parties have used our platform to send a document for their signature

Inform you regarding your data of the following: (i) your data will not be used for other purposes than those established in this policy; (ii) all this information is stored on an independent secure server.

Warn you that the information you provide through the Website may reveal or allow others to deduce your nationality, ethnicity, sex, age or other aspects of your private life. By providing this information in a totally voluntary way through any means of our platform, the User is expressly and voluntarily accepting this Privacy Policy and Protection of Personal Data.

1.4. Share information with third parties

As already established in the previous sections, SIGNATURIT will not provide the data of the Users to third parties. If case SIGNATURIT decides to do so, you will be informed in advance and your consent will be requested.

1.5. Unambiguous consent for the processing of your data

In compliance with the requirements of GDPR and in accordance with the provisions of our internal policies, each time you send us personal data you must give your explicit and unambiguous consent by clicking on the box that appears at the bottom of each form where your personal data information is collected.

When you write to our email address, you will explicitly accept that we can collect your data for the purpose or request that you have made.

With said action(s), you are manifesting in a free and unambiguous manner that you agree with SIGNATURIT to process your data according to the purposes mentioned in the previous sections.

Also, with the acceptance of the conditions of the platform at the appropriate time and when the signature is incorporated into a document through our solution, you are freely and previously informed about the processing of your biometric data, so you authorize us to process data considered to be of special category by GDPR. However, and to be as transparent as possible, in requests for advanced electronic signature, we request the explicit consent to the processing of biometric data. These are encrypted within the document and cannot be used by Signaturit under any condition, and only under judicial request, we can transmit the same to the parties so dictated by the judicial organism, in order to resolve any procedural issue.

The User guarantees that the personal data provided to SIGNATURIT is truthful and is responsible for communicating any changes to them. It is also responsible for the information it indicates regarding the names and / or emails of the recipients; SIGNATURIT is not responsible for not receiving them if there is an error in the indication thereof or for any reason attributable to the issuing user.

The acceptance of the User that their data is processed with the purposes referred to in this policy is always revocable, without retroactive effects, in accordance with the provisions of current legislation.

1.6. Other requirements and particularities

The services, access to the contents and offer of products on this website are exclusively directed to people over 18 years of age, therefore, any person who provides personal data, states that they are of at least this age, being prohibited the use of SIGNATURIT and the delivery of personal data to minors.

We inform the user that, unless specifically stated otherwise, it will be considered necessary to complete all the data required in the forms that you will find on the website or other associated platforms.

In case of not providing all the data deemed as necessary, SIGNATURIT may, depending on the case, not submit your request.

1.7. About your rights of access, rectification, cancellation, opposition, portability and forgetting

GDPR has implemented a series of legal guarantees that allow the user to exercise rights and actions related to the processing of their data.

SIGNATURIT offers you this legal guarantee, so that, at any time, and / or when you deem appropriate, you can make use of your rights of Access, Rectification, Restriction, Object, Data Portability and Erasure by writing to the contact email that we have enabled for it: dpo@signaturit.com or by sending an application by physical mail to Calle Àvila, 29 - 08005, Barcelona; attaching, in both cases, a copy of the passport or DNI (holder of the data) and indicating in the matter expressly the right you wish to exercise:

We briefly explain the rights that you can exercise:

Access

Through the exercise of this right you can know what personal data of yours is being processed by SIGNATURIT; its purpose, origin or possible transfer to third parties.

Rectification

It consists in the possibility of modifying your personal data that is inaccurate or incomplete, and you must specify in the request what data you want to modify

Restriction

Allows the restriction to the processing of personal data due to it being inappropriate or excessive.

Object

With the right of opposition, you can oppose to the processing of your data in cases such as: advertising and commercial prospection activities or when said processing has the purpose of adopting a decision referred to you based solely on an automated processing of your personal information.

Data Portability

You can receive your personal data provided in a structured, commonly used and machine-readable format, and be able to transmit them to another data controller, whenever technically possible.

Erasure (Right to be Forgotten)

You can request the deletion of personal data without due delay in any of the cases contemplated in GDPR. For example, illicit data processing, or when the purpose that motivated the processing or collection of your data has disappeared.

We also undertake to process the data in accordance with the criteria of limitation and minimization of data when processing your data.

1.8 Security measures in data collection

  1. To ensure security on our Website, we have integrated a security system that allows us to maintain the confidentiality and integrity of the data of our Users that have been sent or collected through the means mentioned in the first section.

    In this manner, SIGNATURIT maintains the security levels of protection of its data required by GDPR and has provided all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data that the User facilitates through the platform.

    For these purposes, SIGNATURIT uses a system for transmitting the data and documents with the server where they are stored that complies with the measures detailed in letter c).

    In addition, SIGNATURIT, informs that for the service it provides and to be able to carry it out with all the guarantees, it collects, among others, the following user data: date and time of the signature, action taken (signed or rejected), operating system used, browser used, geolocation data (city), status of signature and IP and the biometric data when using an advanced electronic signature (the pressure, the angle of writing, the speed, acceleration, the formation of the letters and the direction features of the signature).

  2. Likewise, and aware of the importance for the user of the documents that may be sent, SIGNATURIT undertakes to inform you of any situation that may have endangered the confidentiality and availability of both, the aforementioned documents and the user data, adopting all measures that are within your reach and as soon as possible to solve this incidence.

    Although the previous obligation will not be required when the communication of the incident to users could put the data or documentation of the same at greater risk. In any case, compulsory procedures will be followed to notify the supervisory organism, when it is so established by law; or to the user/s affected by the possible incident that has occurred.

  3. Measures that are applied in detail to the SIGNATURIT solution:

    • All accesses to SIGNATURIT are made through secure connections by https security certificate.
    • The digital documents processed through SIGNATURIT are stored encrypted.
    • The password to access SIGNATURIT will be stored in encrypted form while it is active.
    • In order to guarantee confidentiality, accessibility and availability, the files kept in SIGNATURIT will be stored in distributed and replicated systems.

  4. The personal data that is provided through the web or in the process of registration to the services, will be processed by SIGNATURIT, in order to carry out the provision of services offered, as well as, to send by any means, including e-mail, offers of products and services of this company, improve the business relationship and manage the requests made by customers provided that it has been collected individually and expressly, complying with the provisions of the aforementioned GDPR.

  5. The formulas for collection and consent of the user are included in this text, but the user and / or client must be aware that SIGNATURIT uses services in the cloud, that is, it has its servers within the space limited by the client. In this case, SIGNATURIT requested the availability of the servers only and exclusively in Ireland (Dublin).

    For more information, visit the following page: http://aws.amazon.com/en/compliance/eu-data-protection/

  6. SIGNATURIT may contract with third parties the provision of certain services that may involve access or storage of your data or documents, by the aforementioned third parties. In any case, this access will not be considered in any case as a communication of your data by SIGNATURIT to the aforementioned third parties, but it must be understood as a mere provision of a service, which is what GDPR calls data processors.

    In all these cases, SIGNATURIT has signed the legally required data protection addendums with said third parties where, among other terms, it details the purpose of the access to the data and the security conditions, as well as the commitments and obligations acquired by SIGNATURIT.

Notwithstanding the above, as a User of our Website, you understand, accept and comprehend that security measures on the Internet are not impregnable and, therefore, you are obliged to adopt the necessary security measures that allow you to trust in the veracity of the Web in which you are entering your data. We will also do our best to guarantee the privacy and security of your identification data at all times, always using the utmost diligence and implementing the necessary measures.

n this manner, we inform you that you will be solely responsible for the security measures that you implement in relation to the protection of your data, with which, SIGNATURIT is not responsible for situations where the User has not implemented the security measures that correspond nor of its consequences, as well as for causes or damages caused by third parties unrelated to SIGNATURIT, including fortuitous cases and/or force majeure.

In accordance with the above, SIGNATURIT cannot guarantee that unauthorized third parties may have knowledge of the class, conditions, characteristics and circumstances of the use that Users make of the services offered on the platform. However, as a measure, conditions of use have been established in our Legal Notice.

1.9. Politics in social networks

SIGNATURIT has a corporate profile on social networks such as Facebook, Twitter, Linkedin, Google+ and Instagram. Thus, by virtue of the provisions of GDPR, SIGNATURIT is "Responsible for the processing of your data" due to the existence of such profiles on social networks and the fact that you follows us we can follow you.

The above means that, if you decide to join our corporate profile as a follower or giving a "Like" or "Like" to our content or profile, you accept this policy, where we explain your rights and how we use your data.

As data Controller, we guarantee confidentiality in the processing and compliance with your rights, always under the effects of the aforementioned regulations.

On the other hand, we inform you that we will use these social networks to announce news or relevant information related to the services we offer, or on topics that we consider to be of interest. Using the functionalities of these platforms, you may receive news with this type of information on your wall or in your profile.

However, we also inform you that there is no link between SIGNATURIT and these platforms or social networks, so you will need to accept their corresponding policy of use and conditions once you access them and/or validate their notices, terms and conditions in the procedure of registration; SIGNATURIT is responsible for the use or processing of your data that is made outside the strict relationship and provision of services indicated in this policy.

2. PRIVACY POLICY FOR RECIPIENT USERS

2.1. SIGNATURIT intervention as data processor

This type of users is informed that, on the one hand, their data will be stored for the provision of services ordered by the client or registered user, to send the documentation or information sent by such client or user through one of the SIGNATURIT solutions, and be able to prove, depending on the service that has been contracted or indicated, if you have received the email sent, signed the document, authenticate your identity as well as the date, time and city from where you signed or validated the documents or information received.

EYour data will not be used for any purpose not contemplated in this policy, committing to store your data ensuring compliance with the security measures required in particular for trust service providers and privacy or protection of data established by applicable laws and in force at any time, with the exception of the processing indicated below.

2.2. SIGNATURIT intervention as data controller

In accordance with this policy and the established Legal Notice, SIGNATURIT will also be responsible for the data of the users that are the recipients of information as to how this data may be stored and processed to send information about SIGNATURIT, promotions or any other purpose such advertising or commercial prospecting that we think may be of your interest. In any case and as already noted before, the user may unsubscribe from said emails or information sent to him by the way established in section 1.6. applicable also to this processing. In any case, you will be informed in detail how you should or can proceed to the acceptance of all these data processing.

3. PRIVACY POLICY FOR THIRD PARTY USERS

If, in accordance with the provisions of letter i) of section 1.1, the user accesses SIGNATURIT services on behalf of their service provider, they must comply with the information and privacy policy established in relation to the data processing performed by said service provider and explicitly consenting when appropriate.

EIn the aforementioned case, SIGNATURIT acts as the data processor, so your data will not be used for other purposes than those ordered by said service provider, subject to the instructions provided by the latter and in all cases complying with the security measures applicable to such processing under the provisions of the data protection regulations in force at any time.

4. COOKIES POLICY

SIGNATURIT uses its own and third-party cookies to track and improve certain functionalities and services. If you want to see what our policy is, click here.

5. MODIFICATION OF THIS PRIVACY POLICY

SIGNATURIT reserves the right to modify this policy to adapt it to future legislative or case-law developments, as well as to future uses that it plans to make of the personal data of the Users of the website or trust services. In the event that said modification affects you in relation to the processing of your data, for example, because SIGNATURIT is going to perform some additional processing, not previously informed, we will notify you of it.

The User is recommended, in any case, to read the Personal Data Protection Policy of the website each time they access it.

6. INTEGRATION WITH THE REST OF LEGAL TEXTS

This privacy policy is complemented by the Legal Notice, the Cookies Policy and the Contracting Conditions associated with this Website.

7. UNAMBIGUOS ACCEPTANCE FOR DATA PROCESSING

In accordance with everything expressed in this privacy policy, the user accepts the following data processing:

7.1. As a visiting user and / or information requester

The processing is done for serving you in the requests or queries that you have made to us through the channels that we have in our platform and already mentioned in this policy.

7.2. As a registered user

The processing is done for providing the requested service, assisting you in any doubts or queries you may have regarding the platform, our service or the conditions applicable to it, as well as managing the commercial relationship and being able to invoice and collect for the contracted services.

The processing is done for sending you information that we think may be of your interest, about news of the company, or content that we think may also be of interest.

The processing is done for subscribing to our newsletter, blog and sending other types of corporate and/or commercial communications.

7.3. As a user receiving information when a third party sends you a document or information through our platform

The processing is done for being able to validate the information that you have received and / or accepted and / or signed through our platform.

The processing is done for sending you information that we think may be of your interest, about news of the company or content that we think may also be of interest.

The processing is done for subscribing to our newsletter, blog and sending other types of corporate and / or commercial communications.

7.4. As a follower user in social networks

The processing is done for managing and publishing content or information that may appear in their profiles or walls that are associated with our company or collaborators and we think they may be of interest to you

7.5. As a candidate for a job

In case you have written to us or have applied spontaneously or to an available vacancy you will also be accepting the processing of your data for these purposes and this privacy policy.

7.6. Authorization for the processing of the biometric signature

By virtue of what the GDPR establishes, the user has been previously informed about the use of his biometric signature to sign the documents through the solution, accepting freely, expressly and unequivocally that he allows the use of his data, processing and storage by Signaturit in accordance and for the purposes expressed in this Policy.